01 / YOUR DATA
Privacy Policy
Information under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003.
Data controller
The data controller is Artur Avtukhov, sole proprietor registered in Italy (Partita IVA 01886020096), who operates this website and provides the software development services described on it. The registered address and contact details are published on the Business details page. No data protection officer has been appointed, as the processing does not require one.
Information we handle
- Enquiry information: when you get in touch, your name, contact details, company, the contents of your messages and any information about your project that you choose to share.
- Client information: for clients and their contact persons, the data needed for proposals, contracts and invoices — name or company name, address, VAT number or tax code, electronic invoicing details (PEC address or recipient code) and project correspondence.
- Project materials: specifications, designs, content, source code, test accounts and data that you provide so that the work can be carried out. Where these contain personal data of your customers or staff, it is processed only on your documented instructions, as a processor under Article 28 GDPR and a separate data processing agreement.
- Technical information: when you visit this website, the web server records the data every browser sends — IP address, date and time, requested page, referring page and user agent — to deliver the pages and protect the site against abuse. The website uses no analytics, advertising or tracking tools.
Purposes and legal bases
- Answering enquiries and preparing proposals: steps taken at your request before entering into a contract, Article 6(1)(b) GDPR.
- Performing the contract (development, delivery, support and related communication): Article 6(1)(b) GDPR.
- Invoicing, accounting and tax obligations: Article 6(1)(c) GDPR.
- Operating and securing the website (technical records) and establishing or defending legal claims: our legitimate interest, Article 6(1)(f) GDPR.
Providing your contact details is necessary to receive a reply or a proposal; without them the request cannot be answered. No automated decision-making or profiling takes place. Your data is not used for marketing without your consent and is never sold.
Storage, retention and recipients
The website is hosted on Amazon Web Services (AWS Lightsail) servers in Frankfurt, Germany (European Union), provided by Amazon Web Services EMEA SARL. Enquiries that do not lead to a contract are deleted within 12 months of the last contact. Contracts, invoices and accounting records are kept for 10 years, as required by Italian law (Article 2220 of the Civil Code). Project materials are kept for the duration of the project and the agreed support period, then returned or deleted on request, except copies that must be kept by law. Technical records of website visits are kept for no longer than 30 days, unless they are needed to investigate a security incident.
Data is accessible only to the controller and, where necessary, to the hosting provider acting as processor, the accountant who handles tax obligations, and the Italian Revenue Agency's exchange system (SdI) for electronic invoices. When a project uses third-party services that you choose — for example app stores, cloud hosting or payment providers — the data needed for that service is shared with it as agreed with you. E-mails are received in a Gmail mailbox provided by Google, which may process them on servers outside the European Economic Area, including in the United States, under the EU–US Data Privacy Framework (an adequacy decision under Article 45 GDPR). Apart from this, personal data is processed within the European Economic Area; any other transfer outside it takes place only when a service you choose requires it, under the safeguards of Articles 45–46 GDPR (such as an adequacy decision or Standard Contractual Clauses).
Your rights
You have the right to access, rectify, erase or receive your data, to restrict or object to its processing, and to withdraw any consent given, without affecting earlier processing (Articles 15–22 GDPR). To exercise these rights, use the contact information below. You may also lodge a complaint with the Italian supervisory authority, the Garante per la protezione dei dati personali, or with the authority of your place of residence.
02 / WORKING TOGETHER
Terms of Service
General conditions for this website and for software development services: custom software, mobile apps, web services and websites.
Provider
The website and the services described on it are provided by Artur Avtukhov, sole proprietor registered in Italy; identification details are on the Business details page.
Information on this website
The website describes the services offered. Its content is for information only and is not a binding offer; scope, price and deadlines are agreed individually for each project.
Proposals and contracts
Every project starts with an initial consultation, followed by a written proposal that states the scope, deliverables, price in euro, payment schedule and timeline. The contract is concluded when you accept the proposal in writing; e-mail is sufficient. The accepted proposal and any written change requests take precedence over these terms. Work outside the agreed scope is quoted separately before it begins.
Your cooperation
Please provide the information, materials, feedback and access needed for the work on time, and make sure you hold the rights to the content you supply, such as texts, images, trademarks and data. Accounts needed for publishing — for example Apple Developer, Google Play Console, domain, hosting and payment provider accounts — should be opened in your name; help with setting them up is part of the service where agreed.
Intellectual property
Once the agreed price has been paid in full, you receive the rights to use, modify and distribute the custom source code, designs and other deliverables created for you, unless the proposal states otherwise. Open-source and third-party components remain subject to their own licences, which are listed on request. General know-how, tools and generic code libraries developed independently remain with the developer and may be reused in other projects, without disclosing your confidential information. Your project is mentioned in a portfolio only with your consent.
Confidentiality
Information you share about your business and project is kept confidential and used only to provide the services. A non-disclosure agreement can be signed before the first detailed discussion.
Acceptance, warranty and support
Deliverables are handed over for your review and acceptance. Defects that deviate from the agreed specification and are reported within the warranty period stated in the proposal are fixed free of charge. Maintenance, hosting, updates for new operating system or store requirements and further development are offered as separate services. For consumers, the legal guarantee of conformity for digital content and digital services under the Italian Consumer Code (Legislative Decree 206/2005) applies in any case.
Third-party platforms
App stores, hosting, payment and other third-party services are governed by the terms of their providers. App Store and Google Play review decisions are outside the developer's control: submissions are prepared in line with the published guidelines and any changes requested by the stores are supported, but approval cannot be guaranteed.
Liability
The developer is liable for damage caused intentionally or through gross negligence. In other cases, liability towards business clients is limited to foreseeable damage and to the amount paid for the project concerned. The mandatory rights of consumers remain unaffected. Please keep backups of your data and systems before changes are deployed to production.
Applicable law
These terms are governed by Italian law. For consumers resident in the European Union, the mandatory protections of the law of your country of residence and the jurisdiction of the courts of your place of residence remain unaffected. Consumers may also turn to an alternative dispute resolution (ADR) body under Articles 141 and following of the Italian Consumer Code.
03 / BROWSER STORAGE
Cookie Policy
Cookies, browser storage and third-party content on this website.
0This website sets no cookies and uses no local storage or similar technologies.
There are no analytics, advertising, social media plugins or embedded third-party content. Fonts, images and scripts are served from this website itself, so visiting it does not send your data to third parties. As no cookies are used, no cookie consent is required.
External links
Links to external websites open those sites, which apply their own cookie and privacy policies once you visit them. The e-mail links open your own e-mail program.
Changes
If cookies are ever introduced — for example for a client area — this policy will be updated before they are used, and consent will be requested where the law requires it.
Reference: Garante Privacy — cookie guidance.
04 / PRICES & INVOICES
Payments & Refunds
Prices, invoicing and your right of withdrawal.
Prices and quotes
There is no online checkout on this website. The price of every project is agreed in the written proposal before work begins — as a fixed price or as an hourly or daily rate with an estimate — in euro, including VAT where applicable.
Payment schedule and invoices
Payments are made by bank transfer or another method agreed in writing, according to the schedule in the proposal; larger projects are usually divided into an advance payment and milestone payments. An invoice is issued for every payment; for clients in Italy, invoices are issued electronically through the Sistema di Interscambio (SdI).
Cancellation for business clients
For business clients, cancellation and changes follow the terms of the accepted proposal; work completed up to the cancellation date is invoiced.
Right of withdrawal for consumers
If you are a consumer in the European Union and the contract is concluded at a distance — for example by e-mail — you may withdraw from it within 14 days of its conclusion without giving a reason (Articles 52–59 of the Italian Consumer Code, Legislative Decree 206/2005). Work starts within this period only at your express request; if you then withdraw, you pay an amount proportionate to the services provided until you announced the withdrawal. The right of withdrawal no longer applies once the service has been fully performed, if performance began at your express request and with your acknowledgement that the right is lost on full performance (Article 59(1)(a)). Refunds are made using the same payment method within 14 days of your withdrawal notice.
For a payment enquiry, write to artooles1@gmail.com and include the invoice number. Never send passwords or full payment-card details.
Consumer information: Your Europe — returns and withdrawal rights.
05 / PROVIDER
Business details
Identification of the provider under Article 7 of Legislative Decree 70/2003 and Article 35 of Presidential Decree 633/1972.
- Website
- archy-soft.com — Artur Avtukhov, Software Development
- Provider
- Artur Avtukhov, sole proprietor (impresa individuale), Italy
- Partita IVA
- 01886020096
06 / GET IN TOUCH
For project enquiries, contracts, invoices and data-protection requests, write to Artur Avtukhov at artooles1@gmail.com. Requests concerning your personal data are answered within one month.
Please do not send passwords or full payment-card details by e-mail.
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